Thank you for shopping with Miravo Works.
Every order is made especially for you after you place it. Instead of producing items in bulk, we create each product on demand to reduce waste and deliver carefully crafted products you’ll love.
This page explains how we process, ship, and deliver your order.
Made-to-Order Production
All Miravo Works products are made to order.
Once your order has been successfully placed and payment has been confirmed, production begins.
Because each item is individually produced, processing times are longer than traditional retail products that ship directly from a warehouse.
Processing Time
Estimated production times:
| Product Type | Estimated Processing Time |
|---|---|
| Printed Apparel | 2–5 Business Days |
| Embroidered Apparel | 2–7 Business Days |
| Accessories | 2–5 Business Days |
| Home & Living | 2–5 Business Days |
Processing times may be longer during:
- Holiday seasons
- Promotional events
- High order volumes
Processing time does not include shipping time.
Shipping Estimates
After production is completed, your order is shipped to the delivery address provided during checkout.
Estimated delivery times:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–7 Business Days |
| Canada | 5–10 Business Days |
| Europe | 5–12 Business Days |
| Australia & New Zealand | 7–15 Business Days |
| Rest of World | 10–20 Business Days |
Delivery estimates are approximate and may vary depending on local carriers, customs clearance, weather conditions, and other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated automatically during checkout based on:
- Destination
- Product type
- Quantity
- Shipping method
The final shipping cost will always be displayed before payment is completed.
Order Tracking
Once your order has shipped, you’ll receive a shipping confirmation email containing:
- Tracking number
- Carrier information
- Tracking link
Tracking information may take up to 48 hours to become active after your package has been handed to the shipping carrier.
If you haven’t received a shipping confirmation after the estimated production period, please contact us.
Multiple Packages
To provide the fastest possible fulfillment, products within the same order may be produced at different fulfillment facilities.
As a result:
- Your order may arrive in multiple packages.
- Packages may arrive on different dates.
- Separate tracking numbers may be provided.
You won’t be charged additional shipping beyond the amount shown during checkout.
International Shipping
Miravo Works proudly ships to many countries worldwide.
Availability may vary depending on product type and destination.
Some products may not be available in certain countries due to carrier restrictions or local regulations.
Customs, Duties & Taxes
International orders may be subject to:
- Import duties
- Customs fees
- VAT or GST
- Other local taxes
These charges are determined by your country’s customs authorities and are the responsibility of the customer.
Miravo Works has no control over these charges and cannot estimate their amount.
Incorrect Shipping Address
Please review your shipping address carefully before completing your purchase.
If you notice an error, contact us immediately.
We’ll do our best to update your address if production has not yet begun.
Once an order has entered production or has shipped, address changes may no longer be possible.
Returned & Unclaimed Packages
Packages may be returned if:
- The shipping address is incorrect.
- The package is refused.
- The package is not collected from the carrier.
Returned packages may be reshipped upon request.
Additional shipping charges may apply before reshipping.
Delivery Delays
While we work hard to deliver every order on time, delays may occasionally occur due to circumstances outside our control, including:
- Severe weather
- Customs inspections
- High shipping volumes
- Carrier delays
- Public holidays
- Natural disasters
Estimated delivery dates are not guaranteed.
We appreciate your patience if unexpected delays occur.
Lost Packages
If your package appears to be lost during transit, please contact us as soon as possible.
We’ll work with our fulfillment partner and shipping carrier to investigate the shipment and determine the most appropriate resolution.
Damaged Packages
If your package arrives damaged or you receive an incorrect product, please contact us within 30 days after delivery.
Please include:
- Order number
- Description of the issue
- Clear photos of the product
- Photos of the packaging (if applicable)
After reviewing your request, we’ll arrange an appropriate solution, such as a replacement or refund where applicable.
Need Help?
If you have any questions about shipping or delivery, we’re here to help.
Email: support@miravoworks.com
Response Time: Within 24–48 business hours.
Policy Updates
Miravo Works reserves the right to update this Shipping & Delivery Policy at any time without prior notice.
The latest version will always be available on this page.